Terms And Conditions

Corona Virus Update – Please Note – We are dispatching all orders as normal but there may be a delay on delivery due to pressure on the courier network which unfortunately is beyond our control.* you can read more at DELIVERY UPDATE

Last Updated: April 2019

This website is controlled, operated and administered by Ultra Bee Health Ltd.

Website – Access and Changes

Your access to and use of our website is subject to the following Terms & Conditions and all applicable statutes, orders, regulations, rules, and other laws. By accessing and browsing the Website, you accept and agree to be bound by these Terms & Conditions, which are conditions of permission to access the Website.

The Nature and content of information on the Website is subject to change without notice. In addition, these Terms & Conditions may be changed, altered or modified at any time without prior notice.

Please check this page periodically for such changes.

We reserve the right, at any time and from time to time, temporarily or permanently, in whole or in part, to: modify or discontinue the Website, with or without notice.

Product and Service Availability

Inventory information is generally available on the website for U.K only. This information can be used to estimate the likelihood that merchandise will be shipped immediately after you place your order. However, we cannot guarantee that a product listed as available will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. However, if an item that is purchasable in your shopping cart when you place your order is sold out at the time your order is processed, we will notify you by email that your order will not be filled and your credit card will not be charged.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. We reserve the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by or using the same online account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied.

General terms and conditions for promotional codes and discount offers 

1. Unless otherwise specified, promotional codes and/or discount offers cannot be used in conjunction with any other offer.

2. Selected concessions/brands may be excluded; please see the offer details for further information.

3. Unless otherwise stated, offers do not apply to delivery charges. Please check relevant delivery terms and conditions online.

4. Any refunds will take into account the discount applied as part of the offer.

5. Ultra Bee Health Ltd reserves the right to decline to accept orders where, in its reasonable opinion, a promotion code or discount is invalid for the order being placed or is the subject of fraudulent activity.

6. Ultra Bee Health Ltd reserves the right to change these terms and conditions or withdraw a promotion at any time on reasonable notice.

7. These terms and conditions are governed in accordance with the laws of England and Wales.

Returns

We hope you are satisfied with every Ultra Bee purchase you make. We believe strongly in our products and their quality. If you are not pleased with your purchase, you may seek a return or a replacement. Due to the nature of the product we cannot accept returns on used and opened products.

You may return it by mail for a full refund within 28 days of the date of delivery if you include your original receipt and the product is still in its original condition. After 28 days, or without a receipt, you may return the product by mail for an exchange of equal value. If you return items for reasons other than defects in the goods, or incomplete, or incorrect delivery, you will be required to arrange and pay for the return of the items to us. Please ensure you obtain a Proof of Postage when you return the goods to us. You should retain your Proof of Postage in order to provide proof to us that you have returned the goods, in the unlikely event that we do not receive the returned parcel. For full returns policy see Returns

Privacy

Ultra Bee Health Ltd takes the privacy of your personally identifiable information very seriously. We only collects personally identifiable information that you voluntarily submit through the Website. Personally identifiable information may include information such as your name, postal address, date of birth and/or e-mail address, as well as other information such as survey responses. Ultra Bee does not automatically collect personally identifiable information without your knowledge.

Disclaimer

While Ultra Bee Health Ltd makes reasonable efforts to provide accurate Content through the Website, We cannot guarantee accuracy. All Content, Submissions and Third Party Content are used by users at their own risk.

Disclaimer – Natural Ingredients

THE CONTENT CONTAINED IN INGREDIENT, PAGES OF THIS WEBSITE FOR SOME OF OUR PERSONAL CARE PRODUCTS MAY CONTAIN INFORMATION ABOUT NATURAL INGREDIENTS, NATURAL PROCESSES AND NATURAL THERAPIES.

SUCH INFORMATION IS INTENDED AS AN EDUCATIONAL AID ONLY. IT IS NOT INTENDED AS MEDICAL ADVICE FOR INDIVIDUAL CONDITIONS OR TREATMENT. IT IS NOT A SUBSTITUTE FOR A MEDICAL ADVICE, NOR DOES IT REPLACE THE NEED FOR SERVICES PROVIDED BY MEDICAL PROFESSIONALS. WE RECOMMEND SPEAKING WITH YOUR DOCTOR OR PHARMACIST BEFORE CHANGING YOUR PERSONAL CARE REGIMEN. ONLY YOUR DOCTOR OR PHARMACIST CAN PROVIDE YOU WITH ADVICE ON WHAT IS SAFE AND EFFECTIVE FOR YOU.

International Users

The Website is controlled, operated and administered by Ultra Bee Health Ltd from its offices within the United Kingdom and is not intended to subject Ultra Bee Health Ltd to the laws or jurisdiction of any state, country or territory other than that of the United Kingdom. Ultra Bee Health Ltd does not represent or warrant that the Website or any part thereof is appropriate or available for use in any particular jurisdiction other than the United Kingdom. Those who choose to access the Website do so on their own initiative and at their own risk, and are responsible for complying with all local statutes, orders, regulations, rules, and other laws. You are also subject to United Kingdom export controls and are responsible for any violations of such controls.

Contact Us – Questions or Complaints

Should you have any questions regarding these Terms & Conditions, please submit them through info@ultrabeehealth.co.uk

If you have a question or complaint regarding the Website, please send an e-mail to info@ultrabeehealth.co.uk. or post to our registered office.

Registered Company Name – ULTRA BEE HEALTH LTD  

Registered Company Number – 08924991

Registered Office Address – 19 Meadow Close, Farmoor, Oxford, England, OX2 9PA